Family on deck
  • On Jul 12, 2022
    Patti from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a family cruise planned for May 2023. We currently have 3 concierge rooms reserved, but it looks like one of my kids and their spouse may have to drop out. Can the deposit we have paid on their room go towards the rest of the rooms reserved?

    Welcome to planDisney Patti!

    I am sorry someone in your travel party may have to cancel their sailing. It sounds like you had a nice family vacation planned, but hopefully you can all enjoy a cruise together real soon. 

    Since the rooms reserved are concierge, your reservation will follow the rules of Suites and Concierge Staterooms. Per the Cancellation Fee Schedule, the deposit is not refundable if canceled. Additional information may be found under Terms and Conditions.

    My best advice is to give a call to a Disney Cruise Line agent for options to move the deposit to another sail date. Please make sure to call at least 90 days prior to your sail date to avoid any further costs or penalties. You might even want to take a peek at the Summer 2023 itineraries

    Hopefully with a phone call to Disney Cruise and a bit of pixie dust, you will get your reservations in order, and you will all sail off into the sunset making happy family memories!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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