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  • On Feb 3, 2011
    Luis from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi my family is coming to WDW staying at POFQ. My FIL has been having a hard time with stairs.I wanted to request a room on the ground floor for him how would I do that. Can I send a fax or should I call?

    Hello, Luis!  Welcome to the Moms Panel!

    I am very excited to hear that you and your family will be joining us here at the Walt Disney World Resort very soon!  You must be thrilled, so let's get started!

    I would highly recommend calling (407)939-7675 and speak to a Cast Member about your concern. They will be able to note your concern on your reservation and may be able to offer you some great advice. Please have your reservation number with you so that you can speed things along.  

    Thank you so much for visiting the Moms Panel.  Please come back and join us again in the future.  We are ready to help.

    ~Have a MAGICAL day!~
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Meet the Panelist: Diane, Texas

Hello! My name is Diane and I am a mother of three great boys (ages 21, 17 and 16) and a fantastic wife from the great state of Texas!   A Walt Disney World vacation will leave you with many beautiful memories to last a lifetime. Learn More About Diane

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