Mom And Son On Run
  • On Nov 16, 2013
    Heidi from ME Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My family are all coming to disney on January. My son has autism so he will have to get a DAS card and a stroller as a wheelchair card. How does the DAS work if a ride doesn't have a fastpass kiosk.

    Hi Heidi ~

    January will be here before you know it and I'm glad to see you're planning ahead.

    First visit Guest Relations at the first theme park you visit during your trip to request a Disability Access Service (DAS) Card . They will ask you some questions about your son so they can best accommodate his specific needs. Your son will need to be present to obtain the DAS to have his photo taken for the card so be prepared for it to take a few minutes. Cast Members (CMs) will go over all of the terms and conditions of the DAS.

    Once you obtain a DAS, you can go to an attraction and see a CM at the entrance to get a return time to enter the FASTPASS (FP) or other alternate entrance if necessary. Your son will be able to enter through the wheelchair accessible queues.  Some attractions offer alternate entrances that aren't always marked but Cast Members will direct you.

    The CM will fill in the information on the DAS indicating your return time. Your son will not need to be present to get a return time for attractions but he must be present when entering the queue and when you board the attraction. The DAS differs from a FP in that there is no specific return time and no pressure to make it back within a certain time frame.

    You can only obtain a return time for one attraction at a time but you can get another DAS return time as soon as you've finish one. FP and FastPass+ can be used in addition to the DAS so that will help as well.

    Please keep in mind that there may be some changes along the way for the new DAS system before your trip. If you need assistance at anytime in the parks, feel free to ask any CMs. You can always stop back by Guest Relations with any questions.

    Wishing you minnie magical memories :-) Allison
thumbnail image for Allison

Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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