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  • On Nov 1, 2021
    Emily from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    hello. my family and I bought magic keys ( imagine) within the first 66 days. never received the promised packages for charter members. what can I do ?

    Hey Emily!
    Welcome to planDisney!
    I hope you have been enjoying your Magic Keys so far! With Holidays at the Disneyland Resort fast approaching, I hope you have some theme park reservations to enjoy this Magical celebration. I’m heading there next weekend and can’t wait to try out the delicious food items that are only available during this time. Make sure you check out both of the Foodie Guides that were released on the Disney Parks Blog!
    Congratulations on purchasing your Magic Keys during the first 66 days. As you may know, during these uncertain times there have been many delays throughout different markets in the country. Unfortunately, those delays have also hit the Magic Key welcome packages. The good news is that they have started shipping during the last two weeks. I wouldn’t worry just yet as you’ll probably be getting yours very soon. My family is still waiting as well and we can’t wait to add the magnets to our refrigerator.
    Well Emily, feel free to check in with us at a later time.
    Remember, always believe in the Magic!
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Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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