Disneyland Halloween Merchandise Candy Corn
  • On Aug 28, 2021
    Sabrina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, my family bought Key passes on one account. When we have linked them to our own accounts we aren’t getting the discount. How do we fix it so that our pass that’s linked to our phones gets the key pass discount?

    Hi Sabrina! Welcome to planDisney.

    Congratulations on becoming Disneyland Resort Magic Key Pass Holders! Your family is going to have so much fun visiting The Happiest Place on Earth and taking advantage of all the magic the passes have to offer. I'm so happy for you!

    Have you activated your Magic Key passes yet? The Magic Key discounts become available only once your pass has been activated. The Dream Key pass is activated when the holder uses their theme park parking benefit for the first time or uses the pass to enter a theme park for the first time. For all other Magic Key passes, the pass is activated when first used to enter a theme park. If you haven't yet done this, your pass will not have associated food and beverage or merchandise discounts.

    If that's not the issue, I recommend contacting Magic Key Member Services at (714) 781-7277 to see if they can properly assign each Magic Key pass so you can use your discounts. You may also use the "Chat" feature in the Disneyland app to contact a Cast Member. 

    Here's hoping you can resolve your issue with a quick "bibbidi bobbidi boo!" When you do, please treat yourself to a churro or Mickey-shaped treat for me! Have you seen this handy Magic Key Pass Discounts chart? What a great resource so you can save your pennies and spend them on more DOLE Whips!

    Thanks for stopping by! I hope your family loves using your Magic Key passes to make so many magical memories this year.

    Wishing you much pixie dust,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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