• On Nov 2, 2021
    Alex from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, me and my family bought our annual pass, the Incredipass, on October 3rd of this year and was wondering when would a welcome package or a sticker be arriving to our mail? Curious to ask

    Hi, Alex! Welcome to planDisney It's always such a pleasure when a fellow Floridian stops by to see us! 

    Congratulations on your brand new Walt Disney World Annual Pass! I'm sure you're looking forward to lots of "Incredible" adventures in the next year. We've been members of the Florida Resident Annual Passholder family for years now, and I still get so excited whenever I step into the magic of the theme parks!

    And it's a lot of fun to get some of the Passholder perks that come our way, too. My family is still a few months from renewing, so I'm not sure what the new welcome package will look like, but I do know Disney is sending a new Passholder magnet to everyone in the crew. It looks like Guests who purchased new Annual Passes recently will be receiving the magnets sometime this month, so it could come any day now! If you don't get it soon, you can hop over to the Passholder Program page on the Walt Disney World website and scroll all the way down to the bottom, where you'll see contact info for V.I.PASSHOLDER Support. That's a dedicated group of Cast Members on hand to answer our Passholder questions. Telephone hold times have been pretty long across the board for Disney Guest Relations right now, to save yourself some time, I'd just send an email using the link provided there to inquire about your magnets and welcome packet. Hopefully, your Mickey Mail will be on its way to your door in no time!

    Alex, have you checked out all the great discounts available with your Annual Pass? Even if you'll be using a MagicBand or Disney MagicMobile service for theme park entry, be sure to keep your Passholder card with you whenever you visit the Walt Disney World Resort - you'll need to show it to get your discount! And don't miss The Passholder Buzz for even more tips, info, and fun just for Annual Passholders. You'll find it right in your My Disney Experience mobile app! 

    I hope this helps you plan a year that's fit for a super with your Disney Incredi-Pass, Alex! Thank you so much for stopping by planDisney, and have a blast!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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