Special Needs Family with Mirabel; girl in costume; Encanto
  • On Dec 7, 2023
    Mayra from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello my family of 5 became inspire magic key holders in February it is now December and haven’t received our magic key magnet 😢

    Hi Mayra! Welcome to planDisney! Thanks so much for stopping by to ask this great question. 

    Congratulations to you and your family on becoming Disneyland Resort Magic Key holders! I hope you have been enjoying the magic of visiting The Happiest Place on Earth! It's one of the many reasons I love having a Magic Key Pass too! There's something about having the magnet though that makes it feel more official, so I understand why you're sad about not having one. I recommend calling the Magic Key Membership Services line at (714) 781-7277 to let them know you haven't received your welcome packet and magnet.

    If you aren't already doing so, be sure to follow Disneyland Magic Key on Instagram. It's the perfect way to keep up with Magic Key news and find out about any special offers. I also suggest following Disney Eats on Instagram. I love knowing what yummy treats I can look forward to when our family visits.

    If you have planning questions, we would love to help you at planDisney! Please stop by again real soon! 

    Wishing you magic,
thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

Related Video

  • thumbnail image for planDisney Podcast presented by State Farm - Mickey's Toontown

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.