Mom And Son Giraffe
  • On Feb 21, 2022
    Jillian from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    my family and i are going to animal kingdom on 3/21. my mom booked hers separately and accidently booked magic kingdom. it made me cancel her existing reservation but it wont let me rebook hers for animal kingdom on 3/21 even though the park has slots open

    Jambo Jillian!

    Welcome to planDisney, and thank you so much for sending us your question! Oh my goodness, Jillian, you are less than a month away from your magical safari - how excited are you? I know I would be thrilled, and I am honoured to be a part of your planning journey. Now "twende," which is Swahili for "let's go!"

    Theme park reservations can be great when planning your vacation, as you get guaranteed entry to the park of your choice, which is especially useful on busy days! I am sorry to hear that you are experiencing issues with the reservation system, but that's what we're here for. Whenever I have issues with My Disney Experience, the first thing I always do is log into my account on a different device. Indeed, if you are trying to make theme park reservations on your computer, try to download the My Disney Experience mobile app or vice versa. Then, simply click on "Make a Reservation" and select your ticket type! As of today, February 24th, I can see that all four theme parks are available for your trip, so availability is not the issue here. In that case, if you are still unable to make your theme park reservation, contact a Cast Member via chat, email or phone. Cast Members truly are real-life fairy godparents, and they will be able to make some magic for you!

    Once your theme park reservations are sorted, make sure that you plan some time to visit the EPCOT International Flower and Garden Festival on your vacation! Not only is the view of EPCOT in full bloom something you will never forget, but you will have the chance to try unique treats, walk through a butterfly garden and even see some of your favourite artists perform! You can even participate in Spike's Pollen-Nation Exploration scavenger hunt and look for the cutest bee around the World Showcase. Plus, did I mention you get a fun prize at the end? 

    I hope this was helpful, Jillian, and that you have the most wonderful time on your upcoming Disney vacation. If you have any questions in the time leading up to your trip, don't hesitate to reach out! In Swahili, Harambe means teamwork, and that's what we like to do here at planDisney! 

    Have a magical day, and as they say at the Kilimanjaro Safaris, "kwaherini" or go well!

    Ariane
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Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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