Mom And Son On Run
  • On Apr 20, 2014
    Diane from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our family(2 adults and 3 children ages 12,8,and 6) is staying at the Yacht Club May 20-25. My husband is having problems with his knees standing for long periods of time. Is there anything he can do to get at the start of the line? Who should we see?

    Hi Diane ~

    Disney does a great job of assisting Guests who have limited mobility. ​If your husband is unable to wait in a regular queue, he can request a Disability Access Service Card (DAS) by going to Guest Relations at any of the theme parks. Cast Member (CM)s will ask him some questions so they can best accommodate his specific needs. They'll take his photo for the DAS, go over the terms and conditions and have him sign the card.

    Here are some additional details explaining how the DAS works. I've also included a list of Frequently Asked Questions about the DAS.

    It may also help your husband if you rent a wheelchair for him. While he may feel fine first thing in the morning, the parks are huge and it may give him some relief to help him make it through the day more comfortably. Here is some additional information on wheelchair rentals in the parks. In case you decide to rent a wheelchair, here is some information regarding attractions for Guests with Mobility Disabilities including those that allow Guests to remain in their wheelchairs or ECVs, those that require Guests in ECVs to transfer to wheelchairs to board and those that require Guests to be mobile to enjoy.

    Please feel free to visit again with all of your planning questions. We are hEAR to help you!

    Wishing you minnie magical memories :-) Allison V.
thumbnail image for Allison

Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.