Family outside Grand Floridian
  • On Jun 22, 2022
    Christopher from DC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have 4 families with 11 people total. We purchased Genie+ and have 1 account in the My Disney app with all 11 family members loaded. Can each family login to their own My Disney account and do things like order food, or should we use the main account?

    Hi there, Christopher.

    Welcome to planDisney! Can you believe you’ll be at The Most Magical Place on Earth in only a matter of DAYS? As Lizzie McGuire would say, “Hey now! Hey now! This is what dreams are made of!”

    You pose an excellent question, Christopher. I think it’s best that each adult in your party has their own My Disney Experience account to begin with. This allows each individual to save a credit card to their profile for purchases, charge purchases to their Disney Resorts Collection hotel room, place their own Mobile Food & Beverage Orders, manage their Resort reservations, and more. You can still remain linked to all 11 family members in your Family & Friends lists, but having separate My Disney Experience accounts offers a bit of freedom and privacy for each family unit.

    On the other hand, when it comes to making Lightning Lane selections for the Disney Genie+ service your family has purchased, it would be easier to do this from one account. When you make a Lightning Lane selection, the My Disney Experience mobile app allows you to choose the names of the individuals from your Family & Friends list that you wish to include. Just click “Select All” when that screen appears during the process, and the system will automatically include everyone who is eligible (individuals with a valid Disney Genie+ service purchase for that day).

    Christopher, I hope this information proves useful, but let me know if you need more details. May your trip be filled with laughter, joy, and magical memories to last a lifetime.

    See ya real soon,

    Alyssa
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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