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  • On Jun 13, 2020
    Melissa from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My families Annual Passes were set to expire 3 weeks after the park closers. Originally they were extended till May 31st. After that date the Disneyland App told me they expired. Are they going to reinstate them again after the parks open.

    Hi Melissa,

    Welcome to the Disney Parks Moms Panel! I'm so glad you stopped by with your question about Annual Passports. I'm thrilled you and your family have been able to enjoy being Passholders to Disneyland Park and Disney's California Adventure Park. I live across the country but when we first visited the Happiest Place on Earth a few years ago, we fell in love with it and visit as often as we can. 

    As you know, under the usual circumstances you can renew your Annual Passports 40 days before the expiration date. As you also know, there is nothing "usual" about the current circumstances. If you paid for your Annual Passports in full, your expiration date will automagically be extended. "The new expiration date will be reflected on the Annual Passholder's Passport account prior to the reopening of the theme parks." Since the phased reopening dates are beginning to be announced, you will hopefully have an updated expiration date soon. 

    If you are on a monthly payment plan, the Annual Passport adjustments operate a bit differently. If you called to have your Annual Passport postponed, then your payments will resume when the parks reopen and your expiration date will be adjusted accordingly. If you are on a monthly plan and did not arrange to have your payments postponed, or if you have questions about the Annual Passport adjustments, please contact Annual Passport Member Services at (714) 781-4567. 

    As you plan for your return visit, I highly recommend keeping an eye on the Disney Parks Blog for news about the phased reopening of the Disneyland Resort. You can also check the Operational Updates page for the most current policies and procedures. 

    Melissa, thank you for visiting us with your question. I hope you will be experiencing the magic and joy of the Disneyland Resort soon! 
    Wishing you many magical visits,
    Amy H. 
thumbnail image for Amy

Meet the Panelist: Amy, North Carolina

Hey, Howdy, Hey! I'm Amy H. and I have been a fan of Walt Disney World since my first visit during the Magic Kingdom Park's opening year. I'm married to my favorite person in the world and since our son and daughter are in college, we have been enjoying more spur of the moment trips to the Most Magical Place on Earth. No matter the ages or size of your traveling party, I'd love to help plan you plan a magical vacation! Learn More About Amy

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