Hello, Marta!
Welcome to planDisney! We are SO GRATEFUL you stopped by, and we are honored to answer your question! I can't tell you how MAGICAL it is to experience Walt Disney World with your extended family! AND, I am so excited that your scheduled trip is just a few weeks away! WOO HOO! I am counting down the days with you!
I am wishing upon a star that your vacation will not be canceled! If your trip must be rescheduled, I want to let you know that refunds are not available for
Disney Theme Park Tickets. HOWEVER, I have some super-duper MAGICAL news for you! Even though your tickets will expire, the VALUE on those tickets will NOT expire! WOOOOO HOOOO! When you are ready to book your next Walt Disney World vacation, just call 407-W-DISNEY and speak to a Cast Member. While you will not be able to see your expired tickets in your
My Disney Experience account, the Cast Member in Ticket Services will be able to find them to help book new dates for your next Walt Disney World vacation! Don't you just LOVE happy endings?!
If you have other questions, please do not hesitate to ask! We are here to help in any way!
See Ya Real Soon!
Wes