• On May 14, 2014
    Gretchen from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can you explain the new accommodations for children with autism? I was familiar with the guest assistance card, which was so very helpful. I would like to plan ahead for the new system so our son will not be frustrated or disappointed.

    Hi Gretchen ~

    I have a son with several types of special needs and I am happy to assist you! The Guest Assistance Card (GAC) has now been replaced by the Disability Access Service Card (DAS). Disney remains committed to assisting Guests with all types of special needs including those with Cognitive Disabilities. They have put together A Resource for Guests with Cognitive Disabilities including Autism Spectrum Disorder (ASD) (see Cognitive Disabilities link shown above) that will give you some info that may help you before and during your trip.

    You can request a DAS for your son by going to Guest Relations at any of the theme parks. Cast Members will ask you some questions so they can best accommodate his specific needs. You will not be required to provide any type of supporting documentation to the Cast Members when requesting the DAS. Here are some details explaining how the DAS works. I've also included a list of Frequently Asked Questions about the DAS.

    If your son has any comfort items, bring them if possible. If he has head phones or ear plugs to help keep the noise level down, bring them. If he becomes anxious, remember to relax and remove him from the situation until he calms down. If you see that he's had enough, pack it up, and head back to your resort. You may not get to do everything on this trip but you can make the most of everything you do.

    Please feel free to visit us with all of your questions. It is a pleasure to assist you!

    Wishing you minnie magical memories :-) Allison V.
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Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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