Mickey in Front of Vintage Car
  • On Mar 3, 2022
    Fred from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where is the expiration date on our e tickets??? It is NOT listed in the fine print or anywhere on the ticket. We can’t use our tickets on the date we reserved because of sickness. Please help.

    Hi there, Fred. Thanks for stopping by planDisney with your question. I am sorry to hear of the illness changing your plans and I’m happy to help you figure out how to reschedule your trip. 

    The good news is tickets typically have a long life to provide flexibility when plans need to change. For instance, tickets purchased in 2022 do not expire until January 12, 2024 (with some exceptions, like the Southern California Resident ticket offers.) 

    To cancel your current reservations, you can log in to your Disneyland account and go to “My Disneyland” and “Ticket and Reservation Details.” The reservation is tied to the ticket, but by canceling the reservation, the ticket itself will remain linked to your Disneyland account for future use.

    To confirm the exact expiration date of your tickets, you can contact Ticket Services via phone, or my preferred method, through the “Chat with Us” feature in the Disneyland mobile app. They will be able to tell you when your tickets expire. I like using the chat feature since I can log my question and be notified once a Cast Member has responded.

    Also, I like to point out to Guests that even unused expired tickets can be applied towards new ticket purchases. So, there really is a great deal of flexibility. 

    Once you have new dates selected, you can check the Theme Park Reservation Availability Calendar and make a new reservation. 

    Fred, I hope this information was helpful. Wishing you and yours good health so you can return to the magic real soon.

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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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