• On Aug 25, 2018
    Gillian from Co. Durham Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I am experiencing problems while trying to use my 3 Fast Passes in Epcot. It keeps coming up with no other fast passes can be made when I have only made 2 ?

    Hi Gillian!

    It sounds like you have an amazing Walt Disney World Resort vacation that's just around the corner. I'm glad you are planning on taking advantage of the FastPass+ System as it's the best way for you to make the most of your theme park time! It's so nice to be able to enjoy many of the attractions on your "must-do" list using their FastPass+ queues and bypassing their Standby queues.

    I'm sorry you're having trouble making FastPass+ reservations. When making reservations at Epcot, keep in mind FastPass+ reservations use a tier system. You must book one reservation in the first tier of attractions and two reservations in the second tier. As long as you are trying to book reservations across both tiers appropriately, you should be able to make three total reservations.

    I just took a look at FastPass+ reservations in Epcot for several dates dates coming up at the end of September and the beginning of October, including the busiest weekend days, and I was able to make three reservations for myself for each of those dates. In the past, I have experienced some glitches with the website that I was able to fix by logging out and logging back in. So I recommend that you log out of your My Disney Experience account, close your internet browser and start again to see if that will give you the correct availability. You can also try searching for smaller groups of Guests to see if that gives you better availability. If you continue to have issues, I recommend that you call technical support for additional assistance. Since it looks like you are traveling from Great Britain, you can reach website support Cast Members at 0800 16 90 749 (UK).

    Please let us know if you have any more questions as you continue planning! T-T-F-N, ta ta for now!

thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to two little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

Related Video

  • thumbnail image for Quick Tip | My Disney Experience App

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.