Hello, Cealey! Welcome to
planDisney.
I'm so excited for your upcoming visit to the
Disneyland Resort! I understand a furry pal will be joining you. Below are the guidelines for Guests visiting with their service animals...
At the Disneyland Resort, a service animal can refer to a dog or miniature horse that has been individually trained to do work or perform tasks for an individual with a disability. Only trained service animals are permitted inside the Disneyland Resort or on Disney vehicles. Emotional support animals, comfort animals, and pets are not allowed.
A few of the expectations for service animals include:
- Being under the control of the owner at all times, while remaining on a leash or in a harness. Cast Members are not able to take control of service animals.
- Service animals must be housebroken. Service animals are required to behave and not bark, growl, jump up on, or lunge at Guests or Cast Members. Corrective action must be taken if the service animal is not behaving appropriately.
- Due to the nature of some attractions, service animals may not be permitted on the ride. Please ask a Cast Member at these locations about available options, including Rider Switch with a member of your party or a portable kennel.
- Service animals must remain on the floor and not on dining chairs or tables in food and beverage locations.
- Service animals are not allowed in water—including water features and fountains—or closer than 4 feet to the water on pool or wet decks.
For information regarding relief areas throughout the resort and attraction boarding requirements for service animals, please visit the
Services for Guests with Service Animals webpage.
During your visit, the
Disneyland App will be essential for entering the parks, checking attraction wait times, placing
Mobile Orders for food and drinks, and so much more. You can also
Cealey, I hope this helps you as you prepare for your trip. If you have any other questions, don't hesitate to visit us again. See you
real soon!
Your Pal,
Alejandra