world famous jungle cruise
  • On Aug 30, 2022
    Cyndy from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to exchange tickets purchased during the pandemic for October 2022. Can you instruct on how I can redeem or exchange these unused tickets? Thank you.

    Welcome to planDisney, Cyndy!

    The pandemic ruined Disneyland Resort plans for so many people. I'm so sorry that you weren't able to use your tickets. Since they were purchased so long ago, they are now likely expired. However, the original value of expired theme park tickets can always be applied towards the purchase of new tickets. Therefore, if you'd like to apply the value of your tickets to some new tickets, here's what you need to do: call "Tickets" at Guest Services and a helpful Cast Member will soon have you flying to a whole new world.

    Cyndy, some things have changed over the past couple of years. Guests now need both a valid ticket and theme park reservation in order to visit their desired park. Mickey and his pals like to know how many Guests they should expect each day. You can make theme park reservations up to 120 days in advance. They can also be canceled or modified. Since each park has a capacity limit, you'll want to make your reservations sooner rather than later. Check out the Theme Park Reservation Availability calendar to get an idea of park availability.

    If you're like me and you like to experience as many attractions as possible, I'd also encourage you to purchase Disney Genie+. This will enable you to make Lightning Lane selections at many of the attractions in the park and skip the regular standby lines. My family purchased Disney Genie+ for 5 days on our most recent visit and we didn't regret it. Another perk Disney Genie+ brings is being able to enjoy unlimited Disney PhotoPass digital downloads each day. Again, my family really loved having all these memories to take home with us.

    I hope that's helpful, Cyndy. I'm sure you'll more than make up for lost time when you visit. See ya real soon.

thumbnail image for Mike

Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
Learn More About Mike

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.