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  • On Jun 26, 2023
    Trevor from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I exchange a dress with Bippipity Boppity Boutique that is too small

    Hi there, Trevor!

    Let me be the first to say "Bibbidi Bobbidi Boo!" and welcome you to planDisney! I'm sorry the dress you purchased at the boutique wasn't a perfect fit. I know trying to find the right glass slipper for each princess can be tough! Never fear, I'll do what I can to get you in touch with someone who can help.

    The general return policy for merchandise purchased at the Disneyland Resort says items to be returned or exchanged must be in new condition, with all original tags and packaging intact. Returns or exchanges must also be completed within 30 days of your purchase. Do you still have the receipt? It should include some additional information that may be helpful. I recommend contacting Merchandise Guest Services over the phone at (877) 560-6477 before you head back to the parks to make sure you have everything you need for a quick and easy exchange. 

    Have you had the chance to enjoy the Disney100 Celebration in the parks yet? I am a huge fan of Mickey and Minnie's Runaway Railway, the newest attraction in Disneyland Park! I especially love the creative queue leading up to the ride, there are so many fun little details. I'm happy to report that some of the items you see at the concessions counter in the queue are actually available for purchase in Mickey's Toontown!

    Trevor, I hope you'll be able to find the perfect gown for the lucky princess in your life. Please come visit again if we can help with more questions about the Disneyland Resort!

    Keep moving forward!

    Amanda 
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Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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