• On Dec 20, 2018
    Rocio from NC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I have exchange certificates and linked them to my account, do I have to select specific dates or go whenever I plan to go?

    Hi Rocio, and welcome to the Disney Parks Moms Panel!

    First and foremost, thank you and your family for your service. Mine is a military family too, and we so appreciate the fantastic Walt Disney World special offers extended to our military service members.

    If you’ve purchased 4- or 5-Day Military Promotional Tickets for 2019, you’ll be eligible to use the tickets any day between January 1 and December 19, 2019. You do not need to select the dates in advance; simply visit Guest Relations at any theme park or Disney Springs to activate the tickets using your military ID when you arrive. Be sure to read the important details and fine print about the promotional tickets in advance. My family appreciates the flexibility attached to these tickets, because we’ve had a couple of occasions where military duties have caused a change in our plans.

    There are other military promotional tickets available, so be sure to check the details and fine print on your exchange certificate. If you’re not sure which type of tickets you’ve purchased, or if you have further ticket questions, I find the staff at Shades of Green Resort very helpful. Based on your ticket number, they will know which type of ticket you have and can help you understand that ticket’s usage rules. They can be reached at (407) 824-1403.

    Rocio, did you know that Walt Disney World Resort also offers some great military promotions on resort hotel rooms? As you begin planning your vacation, I hope you’ll come back and see us if you have any further questions. It’s a pleasure to help another military family and a fellow Guest with their Disney dreaming!

    Wishing you a magical vacation,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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