Welcome to planDisney, Melissa!
Thank you for sending your first question our way and sharing the news that you have just recovered a lost treasure. I guess it is now time to
plan a visit to the Most Magical Place on Earth!
Before we start looking into details and selecting
vacation packages for your visit, let’s see what you need to do about the Exchange Certificates you currently hold. I decided to contact Walt Disney World Ticketing at (407) 566-4985 for assistance since they were issued several years ago. The team informed me that you should still be able to use those certificates, but they must first check their terms and conditions. You need to send an image or photo of the certificates to
ticket.usage@disneyworld.com, and the team will verify if they are valid, any value they may still hold, and how to apply that towards purchasing current admission tickets. Once your tickets are ready to go, be sure to link them to
My Disney Experience and make
Disney Park Pass reservations.
It was a pleasure assisting you today, Melissa. I hope this helps you while planning and that you come back to visit us for more tips and advice as you start planning your next Walt Disney World Resort adventure.
Best magical wishes,
Thiana