disabled girl with family and Cinderella
  • On May 23, 2020
    Bess ann from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    are there any exceptions for the stroller wagon rule? Ours fits within the allowed dimensions for strollers, and it’s the only thing our disabled child can use comfortably (it’s been modified for her)and is still small enough to be allowed inside the park.

    Hello, Bess Ann and welcome back to the Disney Parks Moms Panel! It's great to see you here again planning another trip to the Most Magical Place on Earth. 

    You are correct that currently, stroller wagons are not permitted inside the theme parks and strollers must adhere to certain size guidelines. However, Walt Disney World Resort is also committed to helping Mouseketeers of all ages and all abilities have the vacation of their dreams and while I can't guarantee this, it's possible that your daughter's stroller would be considered a mobility device. Since this is a very specific situation, I would highly recommend sending an email directly to Disability Services: disability.services@disneyparks.com and chatting with a Cast Member. In addition, check out this question and answer by my fellow panelist, Rayna, that contains more great information. 

    Bess Ann, as you are thinking ahead, I would also encourage you to take a look at the Disney Parks Disability Access Service Card Fact Sheet to determine how best to approach your favorite attractions around the Walt Disney World Resort. As I continue to think about how to make your trip the most convenient, I will also encourage you to take advantage of Mobile Food & Beverage Ordering. If you haven't been to the Walt Disney World Resort in recent years, this new service (available at many Quick-Service locations at all four theme parks) has reduced even more time waiting in a line. 

    Bess Ann, just as Snow White was sure her Prince would come, I'm equally sure that you will have an unforgettable vacation. Please come back and see us here at the Disney Parks Moms Panel with any other questions you might have. 

    Wishing you a pixie-dusted stay, 
    Lauren 

    Lauren 
thumbnail image for Lauren

Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Disney Vacation Club and Walt Disney World Resort questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

Learn More About Lauren

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