Family Walking at Park
  • On Mar 15, 2022
    Maria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Every time I try to link my pass to my account it says it’s already linked but I can’t see or have access to my ticket. How do I fix this. I can’t make a reservation without this

    Howdy, Maria! Welcome to planDisney!

    It looks like your trip to the Disneyland Resort is coming up in just a few days! How exciting! I hope you get a chance to check out the Disney California Adventure Food & Wine Festival during your stay! You'll find delicious small bites throughout the Festival Marketplaces and some equally tasty cocktails to add a little extra pixie dust to your day. Check out this Foodie Guide to see which dishes appeal to you and stop by in between thrills!

    Maria, I am sorry you're having trouble linking your tickets. Sometimes technology takes us to infinity and beyond! But sometimes, we have to do a little damage control. I think the first step in troubleshooting this issue is to check your My Disneyland account to see if the tickets are already in there! To do this, visit the Disneyland Resort Website and hover over the "My Disneyland" icon on the menu bar. Click "Ticket and Reservation Details" and you'll be taken to a page that shows all active tickets and park reservations associated with your account. You may have already been successful in linking your ticket and will find it here. If your ticket shows up, you can scroll down and select "Make a Park Reservation" to make a reservation for the day you'd like to visit.

    If you're not seeing your ticket, you can try linking it online. Simply input the ticket ID number and click "Continue" to link. If you're still having trouble with this still, it may be time to call in reinforcements. You can call the ticket line directly to chat with a friendly Cast Member who can help resolve this issue!

    I hope this helps make the planning process just a bit easier for you, partner! Have a magical time at the Happiest Place on Earth!

    Until next time,

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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