• On Oct 4, 2021
    Heath from ME Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi can i even exchange an item purchased in Galaxy's Edge in CA at Galaxy's Edge FL? Thank you.

    Bright Suns, Heath! Welcome to planDisney.

    Whether you're traveling by Bantha, landspeeder, or TIE-fighter, a trip across the Disney galaxy to visit both "Batuu West" AND "Batuu East" sounds like a very good idea to me. I recommend sampling Ronto Wraps at both destinations...for quality control, of course!

    I asked some Jawas for their advice, and they confirmed that you should be able to exchange merchandise purchased at Star Wars: Galaxy's Edge in Disneyland during your visit to Walt Disney World. They even shared this copy of the Merchandise Return Policy for your review. Having said that, I would recommend checking in with Merchandise Guest Services before you pack any galactic treasures for your journey. They can be reached via email at  merchandise.guest.services@disneyparks.com - be sure to give very detailed information, including the date of purchase, item description and item number, and reason for exchange. If you can attach a photo of the receipt and the merchandise, that will help resolve your question more efficiently. They may also be reached by calling (877) 560-6477. 

    Heath, my very favorite shopping experience at Star Wars: Galaxy's Edge is Dok-Ondar's Den of Antiquities. I love exploring the relics and oddities in this shop, and the Cast Members tell great stories about each item's origins and power. 

    Thanks for stopping by with your question, and I hope you're able to exchange your item easily and for exactly what you're wanting. If you have any further questions as you plan your visit to Batuu, please come back and see us here at planDisney.

    May the Force be with you,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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