Greetings, Aubrey, welcome to planDisney!
Aubrey, your Disneyland Resort theme park eTickets fall under the
Disneyland Resort's eTicket Terms and Conditions and because of the unprecedented events revolving around COVID-19, I highly recommend that you email or call
Disneyland Resort “Tickets” as soon as possible for their support and assistance with your Disneyland eTickets.
As far as the Disneyland Resort theme park hopper ticket from Canada's Airmiles program, I encourage you to go back to Airmiles and contact them directly as they were the original issuing agent. I have read through many of their policies regarding COVID-19, on the whole, and it appears that they may
possibly offer you a credit towards another Disneyland Resort theme park ticket, but that is only my interpretation - you best reach out directly to Canada's Airmiles program to see if they can work with you on this matter.
Once your Disneyland Resort theme park ticket situation is resolved, you deserve a trip to
The Happiest Place on Earth to enjoy yourselves after such a challenging couple of years especially to benefit from the current
Disneyland Resort “Offers and Discounts” I looked up under the “Places to Stay” tab over at
Disneyland Resort.
Aubrey, the one important planning tip I have is to secure your Disneyland Resort -
Theme Park Reservations as soon as you resolve your theme park ticket matter. Theme Park Reservations are currently the system in place at this time for visiting the Disneyland Resort. Another new option with Disneyland Resort theme park tickets is the
Disney Genie+ Lighting Lane service accessed via the Disneyland Mobile App. This service, for a nominal fee per theme park admission day, enables you to secure an arrival window at attractions that offer the Lightning Lane entrance, thereby saving you time waiting in lines. The Disney Genie+ Lightning Lane can be added to your valid, linked Disneyland Resort theme park tickets in advance of your arrival, or you can add the service each day of your visit at the Disneyland Resort using the
Disneyland Mobile App.
Aubrey, I hope that your ticket situation is resolved, please reach out to planDisney for any further planning - thank you and good luck!
~Jacqueline