DAK Disney 100; entrance; sunset
  • On Aug 29, 2023
    Stacey from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    There was an error when I purchased my tickets. When I bought my tickets I had also selected Genie+ passes. Upon reviewing everything I noticed that I didn’t have them. I’m wanting to purchase them now instead of having to wait until my date of arrival.

    Hi Stacey, welcome to planDisney!

    Walt Disney World Resort has designed a number of systems and processes for maximizing your time in the theme parks. Mobile food and beverage ordering allows you to spend less time waiting in line for food at quick-service dining locations. Virtual queues let you experience the newest, most popular attractions (currently Guardians of the Galaxy: Cosmic Rewind and TRON Lightcycle / Run) without having to stand in line for hours. Disney Genie+ service also limits your time waiting in line for attractions by giving you access to Lightning Lane entrances at over 40 attractions throughout the four theme parks.

    At this time, Disney Genie+ service can only be purchased after midnight each park day. I know this is not the answer you were hoping for, Stacey, but I can assure you it takes less than five minutes to purchase Disney Genie+ service for your party. I recommend doing so by 6:45 a.m. each park day to book your first Genie+ Lightning Lane at 7:00 a.m.

    You'll purchase Disney Genie+ service via the Tip Board of your My Disney Experience mobile app (three small lines at the bottom right of the app's homepage > Tip Board). The first part of the purchase process asks you to select the type of Disney Genie+ service you wish to purchase. Guests with Park Hopper tickets who wish to reserve Lightning Lane attractions at multiple parks should select "Multiple Parks." All other Guests should select the park they will be entering that day. The next step of the purchase process asks you to confirm your party. You can purchase Disney Genie+ service for all eligible Guests on your Family & Friends list

    In the "Add Options" section of the ticket checkout process, Stacey, there is an option to add Memory Maker. If you meant to purchase unlimited downloads of your attraction and Disney PhotoPass photos (attraction photos are also included with Disney Genie+ service), there's still time to purchase Memory Maker - Advance Purchase online for a savings.

    I hope this information helps clarify your next steps for purchasing Disney Genie+ service on your park days. Safe travels and don't hesitate to reach out to me directly with any follow-up questions.

    Choose magic,
    Jennifer
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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