• On Jun 17, 2021
    Elizabeth from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I entered TBD for the name of the person of our third ticket. How do I update the name? If I can’t update the name u til we arrive, can I still reserve the web slingers ride for the 3 of us at 7am without being in CA Adventure?

    Greetings Elizabeth! 

    Welcome to planDisney! We’re delighted that you brought your question our way! 

    To update a ticket holder once you’ve arrived at the Disneyland Resort, you do not have to change the name on an existing unused ticket in order for another person to use it. Once your party arrives at the turnstiles of the Disneyland Resort Theme Parks, a Cast Member will take a picture of each person and link it to their ticket. From then on, the ticket will be associated with the person in the picture, not the name on the ticket. Multi-day Disneyland Resort Theme Park Tickets must be used by the same person each day. After the first use, a ticket may not be assigned to a new person. 

    My spidey-sense tells me you’re getting ready to sling some webs and I’m here to help! The timing for joining the virtual queue for WEB SLINGERS: A Spider-Man Adventure depends on where you’re starting your day. Guests starting their day at Disney California Adventure Park may attempt to secure their position at 7:00 a.m. or 12:00 p.m. While Guests starting their day at Disneyland Park may attempt to join the virtual queue beginning at 12:00 p.m. For the noon virtual queue, you’ll need to have entered a theme park with a valid ticket by noon on the day of your visit. Beginning at 12:00 p.m., you may access the virtual queue system to check for available boarding groups. For the 7:00 a.m. virtual queue, you do not need to be on the property. Guests may join from their home, Resort hotel, or anywhere else. 

    I hope this is helpful! Thanks again for dropping by with a question! We hope to see you again real soon! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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