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  • On Sep 16, 2022
    Tanya from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I have entered my castaway number in an attempt to link my cruise photos but I can’t seem to find them anywhere. When I re-enter the number it says that they’ve already been linked. Please help as they were already paid for and I just need to access

    Welcome to planDisney Tanya!

    I am sorry you are having trouble accessing your cruise photos. It sounds like you are doing everything right, but to double check, log out of your Disney Cruise account then log back in. Go to the "Already Booked" tab and go to "My Cruise Photos." If you are not able to access your photos, I suggest reaching out to the wonderful crew at Disney Cruise who will be able to assist you. Under the subject line, select "Cruise Photos."

    I hope you had a magical cruise. I know as soon as I am off one Disney Cruise, I am ready to plan the next voyage. Check out the itineraries available for booking into 2023! I am especially excited for the Pixar Day at Sea themed cruise starting in January. These 7-night cruises on the Disney Fantasy will be filled with Pixar pals meet and greets, themed dinners, and more. This sounds like some "Incredible" fun! There will be plenty of "screams of laughter" when Mike and Sully are around, and Woody and Jessie will be the perfect hosts at character dining. 

    Thank you for sailing with Disney Cruise. Captains Mickey and Minnie cannot wait to see you back onboard real soon!

    Cathy
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
 Learn More About Cathy

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