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Mom And Son On Run
  • On Nov 23, 2010
    Carlalee from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I ensure that I get a room close to the buses?Last visit was at FQ,we paided for a preferred, I contacted GWD & DR for documen. to let them know my sister has CP& would need a room close to buses. We were told upon arrival there were no clo

    Hi, CarlaLee!  A "preferred" room means something different at every resort.  At a Value Resort, a preferred room puts you closer to the transportation and food court.  At Port Orleans French Quarter (a moderate resort) you probably paid more and actually got what is considered a "better" location for a water view (which at a Moderate Resort means either a lake/river or the swimming pool).   These rooms, while preferred, generally are actually a longer walk to the bus stop, but have a nicer view.   For this reason, I always book a standard room at French Quarter, and request to be close to transportation.  

    When booking, let the reservationist know you need a first floor accessible room as close as possible to transportation.   Explain that for medical reasons (no need to give details about your sister's condition, that is your private information) you need to make it easy to get around.  By telling them up front, this information will be on your reservation when assigning rooms.  If you wait until you get there, it is very possible they simply don't have a room to fit your needs.  To help the process, I would call or fax your resort 5 days prior to your vacation and ask to speak to someone in Room Assignments to make sure you get the best room possible for your sister.

    The more information you can give ahead of time, the better off you will be at check-in.  I hope this all works out and you find a room that fits your family's needs.   Best wishes to you. 
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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