Hi there, Jailene!
Thank you for stopping by planDisney. I'm glad you were able to get the new
Explore Key!
I chatted with a Cast Member about how reservations work with a new
Magic Key, and she shared some helpful insight. According to her, Guests who upgraded their Enchant Key to the Explore Key during their renewal window can usually start using that new Magic Key to make park reservations right away (subject to park availability, of course). They generally don't have to wait for the Enchant Key to expire.
If you bought a new Explore Key outside of your renewal window and still have an active Enchant Key, most Guests in that circumstance should be able to make park reservations. Since each situation may be a little different, it's a good idea to call the "
Magic Key Holders" line or use the chat feature on that page (when it's available) so a Cast Member can look at your specific Magic Keys.
I have been loving all of the
extra benefits that come with being a Magic Key holder lately! The merchandise discounts make it way too easy to justify grabbing “just one more” souvenir, and the dining savings definitely help when I’m snacking my way through the parks. I also like stopping by
Magic Key terrace for a meal! It's a great spot to unwind and enjoy something tasty between riding attractions in
Disney California Adventure Park!
Jailene, I hope you get your park reservation issue resolved quickly so you can get back to the magic soon! Do not hesitate to contact planDisney again if you have other questions!
Magic Happens!
Jen