• On Oct 5, 2020
    Jessica from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I got an email with my new amount after the dining plans were cancelled due to COVID. Do I get a refund or is it applied to my account on my trip?

    Howdy Jessica!

    Welcome to planDisney!  It looks like you are scheduled to arrive at the Walt Disney World Resort in just a few days!  I know you are excited!  This is such an amazing time to visit the Walt Disney World Resort!  I am looking forward to helping you with your question!

    I recently returned from a vacation to the Walt Disney World Resort a couple of weeks ago.  I also had a Disney Dining Plan, and it was canceled due to this option currently being placed on pause.  Since my Disney Dining Plan was canceled, I received a refund reflecting the amount I paid, and this credit was placed back to the credit card I used to purchase it.  I recommend checking your credit card statement and if you do not see it, then give the Walt Disney World Resort a “phone call” to verify that this transaction was processed.  This amount will not be applied to your vacation as a credit.  I have placed a link above in the words “phone call” in case you need the number.

    There is so much excitement in the air at the Walt Disney World Resort since it reopened to guests!  They have implemented a few changes for the safety of all guests.  I recommend reading through the “Know before you go” site to be familiar will all the changes.  You will also be strongly encouraged to use the Mobile Food Order option on your My Disney Experience at every quick-service location.  I recommend familiarizing yourself with the restaurants that have reopened and the menus.  By doing this, you will be prepared and enjoy your vacation even more.

    As you are finishing up your planning and packing, make sure to check the Disney Parks Blog.  The Disney Parks Blog is the best place to find out all the things planned to reopen during your stay.  If you have any more questions, please come back to planDisney!  We look forward to helping you again, Jessica!

    See Ya Real Soon,
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Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

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