Family planning a trip
  • On Nov 18, 2019
    Andrea Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We have email confirming that a ticket has been added and matched for each of our family members but we cant seem to link the tickets and passes in the App as we don't appear to have an ID Code?

    It's great to see you here today at the Disney Parks Moms Panel, Andrea!

    My Disney Experience is such a helpful tool for planning your Walt Disney World Resort vacation. It stores all of your trip planning information in there like your Resort Hotel reservation, your theme park admission, your FastPass+ selections and more! With all that info in there, it can sometimes be tricky to find exactly what you need, but I'm pleased to tell you that if you received an email confirming that a ticket has been added and matched for each member of your family, they should already be linked to your My Disney Experience account. You won't need to worry about linking them yourself or carrying around ticket cards because you'll be able to access your admission and so much more using just your MagicBand!

    If you want to double-check to make sure that your tickets have been linked, check the "Tickets & Memory Maker" tab in My Disney Experience. You will see all of your tickets listed there as well as the family member they have been assigned to. If you want more information, like the ticket number that has been assigned to each person, you can click on "My MagicBands and Cards" and more details will be listed there. If you still have any questions or you still aren't able to find what you're looking for, go ahead and call the My Disney Experience, MagicBands, and FastPass+ help number. They can also be contacted by e-mail if that's more convenient for you but hopefully, all that information is just waiting in your My Disney Experience account for you to discover.

    Have a magical day, Andrea!

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Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our two rescue animals. We are Disney-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted-out of a tropical honeymoon to spend a blissful week at Walt Disney World instead! I'm thrilled to be on the Disney Parks Moms Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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