Cast Member with Child on Carousel
  • On Mar 28, 2023
    Ana liza from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    email address of Disneyland customer service?

    Hi there, Ana Liza!

    It's great to have you here at planDisney! I hope you aren't experiencing any major problems with your trip planning, but I'm sure we can use some pixie dust and a friendly Cast Member to get things back on track.

    You can contact a Cast Member for assistance through this online form. I recommend that you provide as much information as you can about your situation so they can help you quickly. I also want to point you to the Disneyland Resort phone directory, where you can find specific phone numbers for help with tickets, hotel reservations, merchandise, and other topics. Calling is usually faster, but I also understand sometimes it's helpful to have an answer in an email for future reference!

    I'd also try searching for your issue in the Help Center, there's a lot of information in there that is really helpful. I have definitely found myself requesting Technical Help or checking out the Frequently Asked Questions section for tips on the Disneyland Mobile App! You can also use the Disneyland Mobile App to chat with a Cast Member and ask them a question. Just tap the "☰" and scroll down in the app to choose "Chat with Us" to get started.

    One of the other magical resources in the Help Center is planDisney! You're welcome to share your question with us and we will do our best to help you, too. I hope we'll see you again soon, Ana Liza!

    Keep moving forward!

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Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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