Hi Jennifer, and welcome back to planDisney! I truly appreciate you reaching out with your important question and putting your trust in us for your planning. In my experience, Disney World is one of the best places in the entire world when it comes to accessibility, making it always the perfect destination to visit with my entire family. They really go above and beyond to ensure every Guest has an unforgettable and fun experience. You’ll be pleased to know that there's a special page dedicated to
Services for Guests with Mobility Needs, filled with all the details you might need before your trip. I’ll also highlight a few key points here for you.
Let’s kick things off with transportation: you’ll find that most transportation options at Disney World are fully accessible, including all buses, the monorail, and the delightful
Disney Skyliner. Watercraft access varies, depending on the type of watercraft and the current water levels and conditions. At the Skyliner stations, there’s a special entrance for guests with mobility needs, and the gondolas will stop to give you a little extra time to board. Just keep in mind that each gondola can accommodate only one wheelchair, fitting within a space of 30" x 48".
When it comes to attractions, options vary, so the best approach is to ask a friendly Cast Member in front of each attraction. They’ll help you figure out the most comfortable way to meet your boarding needs. And some more good news: you will undoubtedly be able to join the queue with your whole family to go to most of the attractions. Once you're ready to board, there might be a couple of options based on the attraction: some attractions allow you to stay on your ECV, some will ask you to transfer to a wheelchair, and others will require a transfer to the ride vehicle (don't worry, a Cast Member will be there to assist you and can store your ECV or wheelchair). A few attractions do ask that Guests walk on their own or need assistance from family members; and you can find the
complete list of those ambulatory attractions here.
Additionally, there are amazing services available, such as Disability Parking, dedicated Guest with disabilities load and unloading areas, Wheelchair & ECV Rentals, and Cushions on Attractions to enhance your experience.
I truly hope this information helps ease your mind, Jennifer. I’m completely confident that you’ll have an incredible time and savor every moment of your adventure. If you have any more questions,
don’t hesitate to reach out anytime. We’re always thrilled to help our wonderful friends like you!
Cheers,
Nilson