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  • On Feb 19, 2019
    Allison from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, we have egg, peanut/treenut allergies. We really want to use mobile ordering. Is it ok to do so if the allergy friendly item is on the menu for both of our allergies? Thank you!

    Hi Allison!

    I'm so happy to help you get ready for your magical Walt Disney World Resort vacation. My son has multiple food allergies as well, so I know just how tricky it can be to accommodate special diets when you are away from home. In our experience, the Cast Members and Chefs at Walt Disney World Resort have always done a fantastic job making sure my little one has safe and tasty meals. It's so nice to be able to enjoy meals safely together as a family at "the most magical place on Earth"!

    Mobile Ordering is a fantastic new addition to quick service restaurants at Walt Disney World Resort. On the Mobile Ordering section of the My Disney Experience mobile app, the allergy-friendly section is organized by the allergen you are avoiding. Unfortunately, there is no way to indicate that you are accommodating multiple allergies on an order, meaning there is no way to notify the restaurant of your complete list of allergens in the mobile app. So if you are accommodating multiple allergies for the same meal, I recommend that you continue to order directly at the restaurant so you can speak to a Cast Member, Chef or Manager and give them your complete list of allergies you are accommodating. This will ensure that that the Cast Members at the restaurant have all of the information to make your meals safe for you and your family!

    If you have additional questions as you continue planning your trip, be sure to come back to see us at the Disney Parks Moms Panel. T-T-F-N, ta ta for now!

    ~Crystal


thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to three little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

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