• On Oct 9, 2019
    Johannah from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are dvc and own at OKW but have never stayed there. We are heading home for spring break. If we purchase the refillable mugs can you fill them only up to a certain time at night or is it available 24 hours.

    Hi Johannah,

    Welcome back to the Disney Parks Moms Panel, and welcome HOME to Disney’s Old Key West Resort this coming spring! Hurray! I’ll be staying there next month, and cannot wait for my visit to get here – I just love the pastel colors and laid-back Key West vibe of this Walt Disney World Resort hotel.

    You know what else I love? (Okay, obviously everything Disney, but let’s get more specific). Resort Refillable Mugs! I have a serious collection at home, because I love that the mugs grant me access to soda, coffee, and tea throughout my vacation AND I get a super cute souvenir to take home. 

    Currently, there are two Rapid Fill Resort Refillable Mug refill stations at Disney’s Old Key West Resort. One is at Good’s Food To Go and the other is at Turtle Shack Poolside Snacks. At this time, neither location is open 24 hours, so you will be limited to operating hours (which you can see on each restaurant’s web page) when you want to refill your mug. Johannah, I recommend checking with a Cast Member at the resort when you arrive, because not only are operating hours subject to change, but there may be other refill stations. 

    I really like to use a straw with my Resort Refillable Mug, so I wanted to let you know that, as part of The Walt Disney Company’s efforts to reduce plastic waste, plastic straws are no longer widely available at The Walt Disney World Resort. I’ve begun to bring my own reusable straw with me, so I wanted to let you know in case you’d like to add that to your packing list. ShopDisney sells a really cute pack of Mickey-themed reusable straws, including a Mickey-topped straw brush, and I’ve seen some other designs in the gift shops too. 

    Johannah, I hope you and your family love being “home” at Disney’s Old Key West Resort this spring. Whether you’re enjoying a delicious meal at Olivia’s Café, taking a boat ride over to Disney Springs, or relaxing poolside and soaking up some beautiful Florida weather, I’m wishing you the most magical time together.

    Have a zip-a-dee-doo-dah day,
    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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