• On Jan 12, 2022
    Douglas from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am a DVC member and am trying to book the grand Californian. Today my 7month window opens but the dvc website does not give me an option for the resort. Is this a website issue or something else?

    Hi Douglas!

    Welcome back to planDisney.  I'm sorry you were having trouble finding the information you needed about Disney's Grand Californian Resort & Spa.  I'm sure you were excited to book your reservations right when the 7-month booking window opened and I can imagine how frustrating your experience must have been.

    I can tell you that you were in good company with your tech troubles last week –– I was also trying to access information about the Grand Californian and the Resort pages were nowhere to be found.  When I reached out to speak with Member Services about the issue, I was told that it was a glitch with the Disney Vacation Club website that was in the process of being corrected.  I'm happy to report that the hotel information was available later that evening and I was just able to look and confirm that everything is back where it should be, including Points Charts and the ability to book Resort reservations online.  If you haven't already gotten a chance to do so, you should now be able to log into your Member account and continue planning your upcoming stay.  Should you have any other issues with the booking process, I recommend you reach out to Member Services at (800) 800-9800 where a Cast Member will be happy to assist you.

    Thanks for stopping by planDisney, Douglas.  Again, I'm sorry that you were having tech troubles, but I hope it'll be smooth sailing as you plan the rest of your upcoming stay at Disney's Grand Californian Hotel & Spa!

    See Ya Real Soon,
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Meet the Panelist: Amy, Ohio

Hiya, Pals! I’m Amy – a DOLE-whip-loving, power-lifting, communications strategist from Cleveland, Ohio and together with Mr. Incredible, we’re raising our own team of Supers. Most days, you can find me stretching to juggle virtual meetings in the school pick-up line, drink all the coffee, and defeat laundry –– all while dreaming up what adventures we can find on our next Disney Vacation Club vacation! See ya real soon!
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