• On Sep 3, 2022
    Kenneth from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am a dvc member but want to make a booking at a non dvc disney resort in florida. How can i check availability and make booking. Can this be done online or must I call member services. Regards, Ken

    Hiya, Kenneth!

    I'm so glad you've made your way to planDisney.  Thanks for stopping by with your question.  While there are tons of really cool things that come with Disney Vacation Club Membership, having the flexibility to use your Vacation Points when and where you choose is always at the top of my list.  While that might mean enjoying a visit to a Disney Vacation Club Resort, you also have the option to use your Points at Disney Destinations around the world –– from setting sail with Disney Cruise Line to blasting off to a galaxy far, far away, and so much more. Let me share a few details about using your Vacation Points at other Disney Resorts Collection hotels to help you get ready for your next visit.

    When you choose to use your Vacation Points for Disney Destinations outside of Disney Vacation Club –– including Disney Resorts Collection hotels –– this is known as a Disney Collection Exchange. While you can find the Points Charts for these hotels and experiences online, unlike DVC Resorts, you can't check for availability or book reservations online.  To check availability and begin the booking process, you'll need to give Member Services a call at (800) 800-9800.

    While Disney Collection Exchanges are a great option for using your Vacation Points in a whole new way, they work a little differently than Disney Vacation Club reservations, so let me share a few details to keep in mind.  Each Disney Collection Exchange reservation requires a non-refundable $95 transaction fee due at the time your reservation is confirmed (price is subject to change).  Most Exchange reservations are also subject to something called the Rule of Four, which means that you can't book during the last four months of your Use Year if you'll be traveling during that same year.  

    Most importantly, though, a Disney Collection Exchange requires you to convert your Vacation Points to Reservations Points.  Once this has been done, those Points can no longer be used to book Disney Vacation Club Reservations.  What does this mean?  In the event you need to cancel or modify your Exchange reservation and have Reservation Points left over, those Points can't be used to book reservations at a DVC Resort.  But don't worry –– your Points won't be lost.  You'll be able to use them to book another Disney Collection Exchange before they expire at the end of your Use Year.

    Thanks for visiting planDisney, Kenneth.  I hope this helped to answer your question and I'm wishing you lots of pixie dust during your upcoming visit to Walt Disney World Resort!

    Happy Planning,
    Amy
thumbnail image for Amy

Meet the Panelist: Amy, Ohio

Hiya, Pals! I’m Amy – a DOLE-whip-loving, power-lifting, communications strategist from Cleveland, Ohio and together with Mr. Incredible, we’re raising our own team of Supers. Most days, you can find me stretching to juggle virtual meetings in the school pick-up line, drink all the coffee, and defeat laundry –– all while dreaming up what adventures we can find on our next Disney Vacation Club vacation! See ya real soon!
Learn More About Amy

Tips from a Disney Vacation Club Panelist

Favorite Place to Eat at the Disneyland Resort

view tips

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.