• On Jun 22, 2020
    Alicia from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am a DVC member and e are arriving on August 9 two of my family members have not been able to renew annual passes what can I do so that we can make reservation for the parks. Everywhere I go, can find where we renew tkts or repurchase fl residents p

    Hello, Alicia and welcome back to the Disney Parks Moms Panel! 

    Alicia, I'm glad you stopped by with your question as we all, like Moana embarking on her quest, are navigating uncertain seas. As a fellow Disney Vacation Club Member who will also be arriving in August without tickets, I have a special appreciation for this question. 

    Alicia, as Maui guided Moana, I am here to help.

    My first recommendation, IF the two family members you referenced live in your home, would be to call and speak with a Cast Member through Disney Vacation Club Member Services. Through Member Services you are able to purchase Annual Passes and renew if they have not expired (should your family be household members). Alternatively, I would recommend calling the Passholder support line at (407) 939-7277 and speaking to a Cast Member in that department about your specific situation and what your options might be. Finally, since there are quite a few explorers calling in right now, make sure to allow yourself adequate wait time, whip up your favorite Disney food at home and queue up Disney+ while you're on hold. 

    Alicia, I hope this helps guide your boat until the seas become calm and the island goddess Te Fiti restores harmony to our Magical world. In anticipation of your voyage, make sure to read up on all of the new health and safety measures that you'll find when you arrive. Please come back and see us here at the Disney Parks Moms Panel with any other questions you might have. 

    From my Disney family to yours, I hope you have a trip full of unforgettable moments.

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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

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