Hiya, Michelle!
Welcome Home and welcome to planDisney! Michelle, don't you just love the benefits of being a
Disney Vacation Club Member? Not only do they make the wish our hearts made of affordable vacations year after year accessible for our family, but the Member Extras and benefits add even more pixie dust to our family vacation budget.
Michelle, there could be some reasons you are unable to download your
DVC Digital Member card onto the second phone. To download multiple DVC Digital Member cards, each Member will need to have their own, individual DVC account username and password. If you have just one Member login, that could be why you are unable to download the DVC Member Card to your spouse's phone. But, once that's done, you'll each be able to download your own Disney MagicMobile Pass/DVC Membership card from the My Disney Experience mobile app on your respective devices.
If you currently only have one login for your DVC account, Hakuna Matata. It means "no worries." It's easy to get the information you need to create a second account for another Member of your Membership.
If you happen to have your original Membership documents handy, you should find an individual Club ID and Activation code for each Member on those documents. If you have this information, you can visit the DVC website, click "Sign In or Create Account" at the top of the page, and follow the onscreen prompts to input this information and create your account.
If you don't have those documents available (or the information isn't included in your documents), all you'll need to do is contact
Member Services to request a new Club ID and Activation Code. Once you have your new Club ID and activation code, you'll be able to create a separate login for the second Member who can download their Membership Card.
I hope this helps you, Michelle! If you have any further questions, stop back and see me and I'll be so glad to help you!
See ya real soon,
Keri