• On Feb 24, 2021
    Hannah from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Due to COVID, I am unable to use my park tickets before they will expire. Can I get a refund?

    Hey There, Hi There, Ho There, Hannah!

    Welcome to planDisney! We are SO GRATEFUL you stopped by, and we are honored to answer your question! I know COVID-19 derailed the plans of many guests, and I am so sorry! I do hope that you will be planning your NEXT Walt Disney World vacation VERY SOON! 

    You ask a very valid and important question for guests who are not able to return to Walt Disney World before the expiration date on their Disney Theme Park Tickets. I want to let you know that refunds are not available for Disney Theme Park Tickets; HOWEVER, I have some super-duper MAGICAL news for you! Even though your tickets will expire, the VALUE on those tickets will NOT expire! WOOOOO HOOOO! When you are ready to book your next Walt Disney World vacation, just call 407-W-DISNEY and speak to a Cast Member. While you will not be able to see your expired tickets in your My Disney Experience account, the Cast Member in Ticket Services will be able to find them to help book new dates for your next Walt Disney World vacation! Don't you just LOVE happy endings?!

    If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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