Oogie Boogie Bash
  • On Aug 19, 2022
    Christine from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi - my dream key expired on 8/18 and I renewed the same day. Today I logged in and my pass is no longer there. Please help!

    Hey there, Christine! Welcome to planDisney. We are so happy to have you stop by!

    I'm sorry to hear that you are having trouble with your Magic Key pass showing up in your Disneyland app. If you received a confirmation email for your purchase with a pass ID number, you can try linking that in your app. If that does not work, I suggest reaching out to the Magic Key phone number to speak with a Cast Member who can link your pass to your account again. This does seem to be an ongoing issue right now with renewed Magic Key passes not showing up right away.

    Hopefully, you will be able to enjoy your Magic Key soon with a visit to the parks! Halloween time is just around the corner and the decor is beginning to show up around all around the Disneyland Resort. From the festive decor to attraction overlays and Halloween treats, there is so much to see and do. I personally cannot wait to get to the park and take a stroll through Cars Land to see it transformed from Radiator Springs to Radiator Screams. It truly is one of my favorite times to visit Disneyland Resort.

    Christine, I hope you are able to get your pass back up in your app and ready for your next visit. If you have any other questions, please come back by and visit us again!

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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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