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  • On Nov 2, 2021
    Mirian from CA Asked

    Hello I am a dream key annual pass holder but my ap no longer shows on the disneyland app and if I try to link it, it says that it has already been linked to my account what can I do?

    Hey Mirian!
     
    Welcome to planDisney!
     
    You must be so excited to have a Dream Key to the Happiest Place on Earth! Those are a hot commodity right now and are currently sold out for new purchases. I hope you have been enjoying going to Disneyland Park and Disney California Adventure Park along with the best benefits of all the Magic Keys! I’m glad you brought your question here right before Holidays at the Disneyland Resort begins so you don’t miss a beat!
     
    I am sorry to hear that your Dream Key has all of a sudden disappeared from your Disney Account. I know that I have two Disney Accounts so I am wondering if you do as well and are maybe logged into the one that doesn’t have your magic Key on it? I would also try to delete the Disneyland Mobile App and then reinstall it. You can also check through the Disneyland Website to see if it shows up there. If none of these options work, you’re going to want to call Magic Key Services so a cast Member can take a look at your account.
     
    Well Mirrian, let us know if you have any other questions.
     
    Remember, always believe in the Magic!
     
    Andres
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Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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