Family AA Taking Photo with Mickey and Minnie Mouse
  • On Feb 22, 2024
    Laura from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do you download photos from the Disney app to your phone or computer? I thought if I purchased the Genie Plus that I got photos for free, but I don't see a download option in my gallery on the Disney app.

    Hey there, Laura. Welcome to planDisney. Thanks for stopping by to share this question with us. 

    I love looking back at pictures to remember all of the magical memories that were made during my visits to the Disneyland Resort. I'm so glad to hear that you took advantage of Disney Genie+ Service and I hope you had your best Disney day. With Disney Genie+, you are correct that you receive unlimited Disney PhotoPass digital downloads from the day. To download your pictures, you will tap on each individual picture in the Disneyland app, followed by "Save" which will then give you the option to select the quality of the image that you save. Voilà! It's easier than saying, "Supercalifragilisticexpialidocious."

    Depending on how many pictures you took during your day, this could be a bit of a tedious task. Not to worry, there's a quick and easy way to download all of your images at once. Head to the Disneyland site and click on "My Photos" which can be found under the heading "My Disneyland" toward the top right. Next, click the button to "View Media" and you will see all of your photos on the next page. Hover over each photo and you will see a check mark in the upper right corner. You can click the check mark for all of the photos that you wish to download. You will also see a box to "Select all visible media" once you've clicked the check mark for at least one photo. Once you've selected all the photos you'd like to download, click the "Download" button. Keep in mind that your photos will expire 45 days from the date the photo was taken.  

    Once you've downloaded all of your photos, they're yours to keep forever. You might even have the perfect picture for your next holiday card somewhere in the mix!

    Laura, I hope this helps and I hope you had the best time at the Happiest Place on Earth. Let us know if we can help with anything else. Here's hoping that your pictures take you right back to the magic.

    See ya real soon, 
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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