Pluto with children on Main Street
  • On Mar 1, 2023
    Christina from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can we download all Photopass Photos at one time? We had pre-purchased Memory Maker. But the Download All option is not appearing.

    Hi Christina! Thanks for reaching out to planDisney. We are always happy to spread a little magic!

    I just love the Disney PhotoPass Service at the Walt Disney World Resort! All of the PhotoPass Photographers we encounter across the parks are so friendly and talented. They know just the right angles, just the right background, and just the right way to make everyone smile. And the best part to me is that no one has to be left out of the picture so that someone can take it. It's all taken care of for you! Hakuna Matata! I always purchase Memory Maker because these photos from your vacation, including the photos from attractions, are all included for one price. At this time, if you buy it at least 3 days ahead of your vacation, you get a discount! It's well worth it to me!

    Do you want to hear something funny? As we speak, I am downloading all of my photos from my recent trip! So don't worry, I've got you covered! When you are logged in to your My Disney Experience account and on the Disney PhotoPass Service Gallery page, select one image. That image should appear on the bar toward the top of the page. On that same bar, on the right-hand side of the page, you will notice there is now a white "Cancel" button and a blue "Download" button. Right underneath that "Download" button, there will be an option to check a box next to "Select all visible media." Check that box and all of your photos and videos will be selected! Now, select the blue "Download" button. All of your photos should begin to download!

    Christina, I hope you enjoy your trip down memory lane looking at all of your vacation photos. We hope to see you again real soon at the Walt Disney World Resort. Please feel free to reach out again in the future with any other questions that pop up!

    Today's special moments are tomorrow's memories,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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