Mom and child riding Seven Dwarfs Mine Train
  • On Jun 18, 2019
    Georgina from Cambridgeshire Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    can I download the app onto 2 different phones and use at the same time in the parks?

    Welcome to the Disney Parks Moms Panel, Georgina!

    Yes, you can have the My Disney Experience mobile app installed on two different devices connected to the same account simultaneously, but I wouldn’t recommend it. Since you’ll need to authorize your device whenever you want to make a Dining Reservation or book a FastPass+ experience, someone else would need your login information and password for your account. Instead of sharing that sensitive info (especially if you have a form of payment stored in your account), I would recommend that each member of your Party over the age of 13 sets up his or her own My Disney Experience account and then connects to you via your Family & Friends list. You can still manage the accounts and experiences for any children in your Party, but others may appreciate the freedom and flexibility that comes with having their own account. You’ll still be able to book FastPass+ experiences and dining reservations for each other, but each person will have his or her own login information.

    If you already have plans in place for Guests over 13 who decide to set up their own separate account, you just need to invite them to connect to your Family & Friends list using the email address they used to create their account. Then all of your shared plans will migrate. Additionally, you’ll still be able to share extras like Memory Maker with up to 25 people on your Family & Friends list.

    Should you run into any issues with members of your Party setting up their own accounts, visit the Frequently Asked Questions section of the Walt Disney World Resort website or call the My Disney Experience helpline.

    In the meantime, please let us know if there are any other questions we can answer for you as you continue planning your Walt Disney World Resort vacation.

thumbnail image for Amy

Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.