Hello, Marlene, thank you for your excellent question and for consulting
planDisney!
I am happy to hear that you are going to enjoy a land and sea vacation at
Walt Disney World Resort and with
Disney Cruise Line, how exciting!
Marlene, I apologize for the inconvenience with the long hold times on the telephone during these unusual and unprecedented times, but the good news is that you can manage your ground transportation from
Disney's All-Star Music Resort to the Disney Cruise Line terminal at Port Canaveral and then to the airport online through your
Disney Cruise Line account, or by using the
Disney Cruise Line Navigator App, here's how.
To add ground transportation to your Disney Cruise Line reservation via your Disney Cruise Line account online:Sign in to your Disney Cruise Line account and under the
Already Booked tab on the main page please select
Air & Ground Transportation under
My Disney Cruise to enter your Disney Resort hotel information and your flight information (I recommend booking a flight home at noon or later in the day).
To add ground transportation to your Disney Cruise Line reservation via the Disney Cruise Line Navigator App:
Download or sign in to the Disney Cruise Line Navigator App and access your reservation. Look for the
Next Steps - View All link to access your
Cruise Essentials. Scroll down to and select
Ground Transportation to add your Disney Resort hotel and flight information.
Tips:Kindly complete your Disney Cruise Line Online Check-In 30-days before your sailing to complete the necessary documentation, select your Port Arrival time and register your children if applicable to the youth clubs.
Please ensure you have secured your Walt Disney World Resort,
Disney Park Pass - Theme Park Reservations for each day of your valid theme park admission, as this is the process of entering the theme parks at this time.
During your Walt Disney World Resort theme park visits consider adding the
Disney Genie+ service to save time waiting in lines for attractions that offer the Lightning Lane entrance. You can easily add this service on each day of your theme park visit using the
My Disney Experience mobile app.
Complete your Disney Resort hotel online check-in to expedite your arrival at the Front Desk with
Disney Direct-To-Room Service using the My Disney Experience mobile app!
Marlene, I hope this information is useful to you, it was my pleasure assisting you today and I wish you a wonderful land and sea vacation with Disney!
Jacqueline