Mickey in Front of Vintage Car
  • On Feb 3, 2022
    Manuel from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Don't know if I have park reservations ??? Already purchased tickets and parking ????? Please help

    Greetings, Manuel! Thanks for stopping by planDisney with your question. I will be happy to help you figure out if you have everything you need to visit the Happiest Place on Earth in just a few days! 

    Manuel, chances are that when you purchased your tickets, you made the theme park reservations at the same time. Let’s walk through the steps to check and confirm! 

    1. First, please log in to your Disneyland account on the Disneyland Resort website

    2. Next, click on the “My Disneyland” tab and select “Ticket and Reservation Details.”

    3. Scroll down and click on the “View My Park Reservations” link. 

    4. On this page you should be able to see all the theme park reservations currently linked to your account. 

    If you are not seeing reservations here for your upcoming visit, I suggest contacting Guest Services via phone or through the “Chat with Us” link in the Disneyland mobile app so they can have a closer look at your account with you. 

    I am sending you a sprinkle of pixie dust for good luck and hopefully you will find your theme park reservations waiting for you! Once you’re at Disneyland Resort, in case you haven’t added the Disney Genie+ service yet, you’ll have an opportunity to add it upon entry to the theme parks. On a recent visit with my family, we reduced the time we spent in queues significantly with the cosmic power of Disney Genie+! You can add Disney Genie+ in the Disneyland mobile app by going to the home page and selecting “My Genie Day” where you’ll see a link titled “Get Disney Genie+ for Today.” You’ll have access to Lightning Lanes for several attractions, which will get you onto the attractions faster, so you can do more during your day. 

    Manuel, I wish you the most magical visit ever. Please come back and see us if you have more questions. We’re all EARS! 


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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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