TRON at Night
  • On Aug 7, 2023
    Catherine from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What if I don't make my genie plus time

    Hello there, Catherine!

    This Jersey girl is so thrilled that you’re stopping by planDisney. I see that your vacation has already begun. I hope you are having the most magical time!

    I am a total attraction lover; therefore, Disney Genie+ service is my best friend on vacation since it saves me time waiting in lines by giving me access to Lightning Lane entrances. To make your Disney Genie+ Lightning Lane selection in the My Disney Experience mobile app, select the three horizontal bars in the bottom right corner of the app and press “Tip Board.”

    Catherine, if the time that you select doesn’t work for you, you can either select another experience at a time that works better for you, or you can refresh the page to see if a more suitable time appears. Alternatively, you can go into the app at a later time and see if a better time pops up for your desired attraction. 

    The good news is that each Lightning Lane reservation window is an hour long. That means that if you have a reservation at 9:00 a.m., you have until 10:00 a.m. to redeem your reservation. If you don’t think you’ll make it to your next attraction by the time the reservation window is over, I recommend going into the My Disney Experience mobile app to modify your reservation.  If you arrive at the Lightning Lane entrance after your reservation window, you will not be able to redeem that reservation, and you won’t be able to make a reservation for that attraction at a later time that day. 

    To modify your reservation, select the three horizontal bars in the bottom right-hand corner of the screen and click on “My Disney Genie Day.” You should see your reservations listed on the screen. To the right of the reservation, select the three dots and “Modify Plan” to change the reservation. You may be able to change the reservation for a later time or pick a different attraction. Just be careful because Lightning Lane entrances are subject to availability, and there may not be times available later in the day.

    May the magic be with you!

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Meet the Panelist: Melanie, Maryland

Hello there! I'm Melanie - a Walt Disney World Resort-loving Jersey girl living in Maryland with my Jedi Brewmaster husband and Bluey lookalike dog. Before I was even born, I grew up taking multigenerational vacations with my family at Disney's Beach Club Resort. The Disney force has grown stronger in my family since we took an adults-only voyage aboard Star Wars: Galactic Starcruiser. Whether you want to feel like a Disney Princess or a Jedi-in-training, I can't wait to help you plan a harmonious vacation. Learn More About Melanie

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