Disneyland Main Street
  • On Dec 11, 2021
    Gloria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How doni pre-register for DAS? My stepmson has autism and is not very patient in lines , as well as my son has adhd and odd and is not very crowd tolerance

    Howdy Gloria!

    Welcome to planDisney!  Oh boy!  You will be at “The Happiest Place on Earth” in just a couple of days!  This is so exciting!  Thank you for stopping by and sharing your question with us!

    I know you are looking forward to “Making Dreams Come True” in just a few days!  Mickey has thought about almost everything to make nearly everyone’s visit to the Disneyland Resort “Practically Perfect in every way!”  If your Mouseketeers have difficulty tolerating waits in a conventional queue environment due to a disability, then you will qualify for the Disability Access Service!  Now that the Disney Genie Service has launched at the Disneyland Resort, the Disability Access Service offers more for guests using this fantastic feature!  Once in the theme parks, you will be able to open up your Disneyland mobile app and schedule your return times from this amazing app!

    To “pre-register for the Disability Access Service,” you will need to be able to complete registration two days before your first theme park visit!  Click on the highlighted “pre-register for the Disability Access Service” text above to pre-register via video chat!  After you have clicked on the link, you will see the option to “Request a Live Chat” on the page.  If you see that you do not have enough time to pre-register via video chat, Hakuna Matata, No Worries!  You can always register with Guest Relations at the theme parks!  Locations for Guest Relations are also listed on the link above!

    Your visit to Neverland is “Just Around the Riverbend!”  If you have any more questions as you continue to plan your unforgettable vacation, please come back to planDisney or ask a Cast Member with Guest Relations during your visit!  When you see Mickey and his pals, please wave hi from all of us at planDisney, Gloria!  I know you will have a Supercalifragilisticexpialidocious time!

    See Ya Real Soon,
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Meet the Panelist: Tamela, Alabama

Howdy, y'all! I'm Tamela from Alabama and Walt Disney World has been my home away from home for over 40 years. My husband and our two sons love our Walt Disney World vacations and we love helping others with theirs. I have experienced the Walt Disney World resort as a child, teen, single adult, couple with and without babies, and beyond! I love to help plan multi-generational and large group vacations. I look forward to helping you plan your next Walt Disney World vacation. Learn More About Tamela

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