Howdy Gloria!
Welcome to
planDisney! Oh boy! You will be at “The Happiest Place on Earth” in just a couple of days! This is so exciting! Thank you for stopping by and sharing your question with us!
I know you are looking forward to “Making Dreams Come True” in just a few days! Mickey has thought about almost everything to make nearly everyone’s visit to the
Disneyland Resort “Practically Perfect in every way!” If your Mouseketeers have difficulty tolerating waits in a conventional queue environment due to a disability, then you will qualify for the
Disability Access Service! Now that the
Disney Genie Service has launched at the Disneyland Resort, the Disability Access Service offers more for guests using this fantastic feature! Once in the theme parks, you will be able to open up your
Disneyland mobile app and schedule your return times from this amazing app!
To “
pre-register for the Disability Access Service,” you will need to be able to complete registration two days before your first theme park visit! Click on the highlighted “pre-register for the Disability Access Service” text above to pre-register via video chat! After you have clicked on the link, you will see the option to “Request a Live Chat” on the page. If you see that you do not have enough time to pre-register via video chat, Hakuna Matata, No Worries! You can always register with Guest Relations at the theme parks! Locations for Guest Relations are also listed on the link above!
Your visit to Neverland is “Just Around the Riverbend!” If you have any more questions as you continue to plan your unforgettable vacation, please come back to planDisney or ask a Cast Member with Guest Relations during your visit! When you see Mickey and his pals, please wave hi from all of us at planDisney, Gloria! I know you will have a Supercalifragilisticexpialidocious time!
See Ya Real Soon,
Tamela