Mobile Ordering
  • On Jul 13, 2022
    Mollie from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have dollars from our Disney Chase Visa Card on a Disney redemption card. Can we use that as a payment method in the My Disney Experience app?

    Hiya, Mollie!

    Welcome to planDisney! There are so many wonderful benefits that come with being a Disney Premier Visa Cardmember. Food and merchandise discounts, exclusive Disney character experiences, and of course, Disney Rewards Dollars! I am a huge fan of earning these throughout the year and using them on my magical stay. 

    You can use your Disney Rewards Dollars in most food and merchandise locations, to purchase theme park tickets, and you can even apply them to your vacation package balance. If you are hoping to add your rewards to your travel balance through My Disney Experience, you will need to do so on the website, as you cannot make payments towards a vacation package on the mobile app. You will select the My Plans tab from the My Disney Experience drop-down menu, and find the remaining balance located beneath your Walt Disney World Resort hotel details. Here you will find a Make a Payment link. Select this option to apply Disney Rewards Dollars to balance in just a few moments. 

    While you are enjoying your time in the theme parks you can take this card with you to use throughout your day. And if you are hoping to use your Disney Rewards Dollars through the app so you do not need to physically carry the redemption card with you, here's how it works. Currently, you can only add credit or debit cards to your My Disney Experience account. The Disney Rewards Dollars redemption card cannot be added to your My Disney Experience account like a traditional credit card, but you can still use it towards purchases throughout your visit. If you are a Guest of a Walt Disney World Resort hotel you can charge food and merchandise purchases to your room with a tap of a MagicBand or by using Disney MagicMobile Service. You can apply your Disney Rewards Dollars to these charges by stopping by the front desk of your resort hotel. A friendly Cast Member will be able to apply your rewards to your balance. Just be sure to do this before checking out!

    There is one exception to this, and that's Mobile Food and Beverage Orders placed through the My Disney Experience app. You can use your Disney Rewards redemption card during checkout. The card cannot be saved in the app, so you will need to have the card with you to enter the ID number, or take a photo of the card for easy access. This is a great way to take the details with you without having to carry the card. 

    I hope that your upcoming adventure is memorable and magical!
    We'll see ya real soon!
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

Related Video

  • thumbnail image for Mobile Order Dining

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.